Contact

Questions about a trip budget? Ask us directly

We read every message ourselves. Note that TripZane is informational only — we can't make bookings or handle payments on your behalf.

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Please don't include booking references, card numbers, or passport details — we can't act on bookings.

Office address

Bahnhofstrasse 45
8001 Zürich, Switzerland

Response time

Monday–Friday, typically within two business days

Before you write in

Frequently asked questions

Does TripZane sell flights, hotels, or insurance?

No. TripZane is strictly informational. We publish tips and guidance only — we don't sell, book, or broker any travel service, and we don't process payments.

Is any part of the site paid or subscription-based?

No. Every guide on TripZane is free to read, with no account, paywall, or hidden charge of any kind.

Can you plan a personalised itinerary for me?

Not a full itinerary, but if you tell us the shape of your trip we're happy to point you to the most relevant existing tips for it.

How quickly will I get a reply?

We aim to reply within two business days, Monday to Friday. Messages sent on weekends are answered the next business day.

Can I suggest a tip or correct something on the site?

Yes, that's very welcome. Use the contact form and select "Feedback on a guide" so it reaches the right person.